I inquired with three different foundation repair companies initially, Level Best, Superior Foundation, and Douglas Foundation Repair. Level Best was not very responsive in getting back to me, Superior was very good and professional but not nearly as responsive as Douglas Foundation Repair. I was impressed with these guys from the moment the owner came to my house to check things out himself, take the measurements, draw up an estimate on the spot, and subsequently indulged my questions for the next hour and a half or so. As an engineer, I was particularly interested in the technical aspects of the proposal, in contrast to that proposed by Superior. Though both companies offered sound solutions, in my personal view, I was most impressed with the owner’s willingness to be straight forward about all technical details, giving me clear explanations every step of the way, and ultimately coming up with a fair estimate. The staff at DFR was always responsive, both via e-mail and via phone, whenever I required additional details, corrections, or answers to other questions. The crew showed up on time, ever morning, as promised (which is a rare commodity these days), punctuality! If these guys had doctoral degrees they’d be brain surgeons, meticulous and precise. This was a precision job every step of the way. They went out of their way to protect my landscape, and minimize disruptions, restored everything to its original state when done, cleaned up amazingly well, and put the house back in order. The crew on site was always exceedingly friendly and professional. All doors open well now, all cracks sealed to my satisfaction, etc. All in all, I can’t recommend these guys enough. In all fairness, their estimate was higher than Superior Foundation Repair, but I was willing to pay the extra money because the technical proposal was, in my view, more sound and because they were not shy or afraid to get into as much technical detail with me as I wanted them to. From the owner, to the staff, the crew, and the engineers, these guys deserve the A++ rating. I would recommend these folks any day of the week and twice on Sunday!
- Belinda M